Xavier Care Network (XCN)
Connecting Care. Supporting Success. Empowering Students
Mission Statement
The Xavier Care Network (XCN) advances student success and well-being by serving as a centralized, collaborative hub for integrated care coordination. Rooted in Xavier University of Louisiana’s commitment to academic excellence and community, XCN connects students with campus and community resources through individualized case management, interdisciplinary support, and proactive care planning. By bridging health, academic, and administrative systems, XCN ensures every student receives timely, holistic, and compassionate support throughout their educational journey.
Overview
The Xavier Care Network (XCN) operates as a single point of contact for students navigating non-academic challenges, complex health or wellness needs, and transitional support. We facilitate seamless coordination across key internal departments, including Student Health Services, Counseling and Psychiatric Services, the Office of Disability Services, and Campus Safety, as well as external healthcare providers and community partners.
Core Objectives
- Provide a visible, low-barrier entry point for students seeking care management, wellness support, or resource routing.
- Coordinate cross-departmental care plans to address medical, psychological, and situational needs without procedural friction or duplication of effort.
- Manage re-entry and ongoing support for students returning from medical absences, hospitalizations, or personal crises.
- Equip students with self-advocacy tools, resource navigation skills, and personalized action plans to foster independence and long-term retention.
Scope of Services
- Comprehensive needs assessments, personalized action plans, and ongoing check-ins.
- Strategic collaboration with academic deans, enrollment management, and campus partners to facilitate appropriate academic adjustments and leave procedures.
- Structured post-crisis follow-ups and step-down planning in partnership with counseling and public safety teams.
- Direct referrals to campus resources (Disability Services, Health Services, Counseling and Psychiatric Services) and local community partners.
Direct Services We Offer
We provide guidance and direct support for students navigating a variety of personal, financial, and healthcare needs:
- Assistance with food insecurity, financial difficulties, and housing instability.
- Dedicated care coordination and check-ins for students experiencing illness or physical injury.
- Referrals and coordinated care for substance use concerns.
- Step-by-step guidance navigating health insurance coverage, benefits, and provider networks across medical, dental, vision, and mental health services.
- Help finding accessible, low-cost options for students who are uninsured, underinsured, or experiencing financial strain.
- Assistance locating external specialty care, higher level of care (HLOC) treatment programs, medication management, and comprehensive psychological testing beyond the scope of campus services.