Xavier University Contact Tracing

Xavier University Contact Tracing

To help mitigate the spread of COVID-19, Xavier University has implemented a contact tracing program that covers the Xavier community to help effectively reduce risk and protect Xavier students, faculty, and staff. With State and local resources overloaded, creating our own internal contact tracing program has allowed us to respond quickly, interrupt disease transmission, and provide the direct care our students need. Please find the details of our contact tracing program and some commonly asked questions below. 

What is Contact Tracing?

Contact tracing is a process that identifies people who may be at risk of developing COVID-19 because of their recent interactions or relationships with persons who have tested positive for COVID-19. By identifying people who are at risk because of possible exposure, we can reduce the spread of the disease by having them quarantine or isolate themselves until the possible infection period has passed.

How does Contract Tracing Work?

If a student becomes symptomatic or has a concern about an exposure, they are instructed to access care by calling Student Health Services who will arrange testing if necessary. If the student has urgent symptoms or questions after hours or over the weekend, the student calls Student Health Services at (504) 494-0928.

Ongoing testing done for symptomatic students or close contacts of COVID-19 positive individuals will be nasal swab tests conducted by Student Health providers.

When the test is conducted, it is important that each student updates their close contact list to ensure it accurately reflects their activity 2 days prior to becoming symptomatic and the period of time since.

When a test is positive, the contact tracing process will begin through activation of messaging to close contacts via text message and/or e-mail indicating the person’s possible exposure to a person who tested positive for COVID-19 and their need for evaluation, testing, and quarantine. The text will provide next steps and directives.

Positive cases and their close contacts who are not affiliated with Xavier will be reported to the appropriate county public health department.

The contact tracing team conducts follow-up calls with close contacts to ensure that they understand the quarantine instructions that they were provided.

If the test result for the identified close contact is positive, the person will be directed to isolate by a clinical provider and contact tracing will begin for that individual.


Contact Us

Office of Student Health Services

St. Joseph Academic & Health Resource Center

Building #13, Room 217

Office: 504-520-7396

Fax: 504-520-7962

​Mailing Address

​1 Drexel Drive
P.O. Box 36
New Orleans, LA 70125

Hours of Operation

Monday - Thursday: 8:30 AM to 4:30 PM 

Friday: 8:30 AM to 4:00 PM 

1:00 PM to 2:00 PM Closed for Lunch


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