A parent who has a Federal Direct PLUS Loan refund will have the refund processed as a check disbursement. Once the Federal Direct PLUS Loan has posted to the student's account, the Title IV System will process a refund within 14 days. The refund will be mailed to the borrower's (parent) home address.
In the event that the PLUS Loan Refund check is to be provided to the student, the borrower (parent) must submit to the Office of Student Accounts, an authorization letter each time a PLUS Refund is processed. An Authorization Letter can be accessed at the Fiscal Services website. All authorizations must contain the student's name and id number, borrower's (parent) name and two contact phone numbers for the borrower. All authorizations letters must be faxed to 504-520-7987 or emailed to firstname.lastname@example.org.